We're here to help with any questions, concerns, or support you need.
Whether you're asking about an order, need assistance with a return, or just want to say hello — the Troxum team is happy to assist you.
Customer Support
Email
For the fastest response, send us an email anytime:
📩 support@troxum.com
We aim to reply within 1–2 business days.
Phone
Prefer to talk to a real person? Give us a call during support hours:
📞 +1 (681) 499-4037
Business Hours
Our team is available:
🕒 Monday to Friday, 9:00 AM – 6:30 PM (EST)
We’re closed on weekends and U.S. federal holidays.
Mailing Address
If you need to send us something by mail:
Troxum
3646 W Berridge Ln, Phoenix, AZ 85019, United States
Common Links
Need help right away? Check out our support pages below:
Interested in Custom or Bulk Orders?
If you're interested in corporate gifts, custom projects, or high-volume purchasing, please contact our support team with "Bulk Inquiry" in the subject line.
Thank you for choosing Troxum — we look forward to hearing from you.
3646 W
Berridge Ln, Phoenix
AZ 85019
Open hours
Monday 9:00 a.m - 6:30 p.m
Tuesday 9:00 a.m - 6:30 p.m
Wednesday 9:00 a.m - 6:30 p.m
Thursday 9:00 a.m - 6:30 p.m
Friday 9:00 a.m - 6:30 p.m
Saturday 9:00 a.m - 6:30 p.m