At Troxum, we respect intellectual property rights and expect our customers, partners, and users to do the same. This policy outlines how we protect original content, respond to infringement claims, and ensure that our platform remains safe and lawful for everyone.
1. Ownership of Content
All content displayed on Troxum.com, including but not limited to:
- Product designs
- Logos and trademarks
- Website graphics, layouts, and illustrations
- Written copy (product descriptions, blog posts, guides, etc.)
- Custom or user-generated content made through our design tools
...is the intellectual property of Troxum or our licensed partners, and is protected by applicable copyright, trademark, and intellectual property laws.
Use of our materials without written permission is strictly prohibited.
2. Respecting Third-Party IP
Troxum prohibits the submission, use, or distribution of content that infringes on the intellectual property rights of others.
This includes but is not limited to:
- Unauthorized use of copyrighted images, logos, or characters
- Uploading trademarked phrases or brand names for custom products
- Replicating another company’s designs or proprietary layouts
We reserve the right to reject, remove, or cancel any order that violates third-party intellectual property protections.
3. Reporting IP Violations
If you believe that your copyright, trademark, or other intellectual property rights have been infringed on Troxum.com, please notify us immediately.
To submit a claim, include the following:
- Your full legal name and contact information
- A clear description of the material you believe is infringing
- The original source or link to the work you own
- A statement confirming your ownership or legal authority
- A declaration that the information is accurate and made in good faith
Send all intellectual property inquiries to:
Email: support@troxum.com
Subject Line: "Intellectual Property Complaint"
We will review all claims in accordance with applicable IP laws and respond within a reasonable timeframe.
4. Action Upon Violation
Upon confirmation of an infringement:
- Content may be removed or access restricted without prior notice
- Orders may be cancelled if based on infringing content
- Repeat or malicious violations may lead to account suspension or termination
5. Counter Notices
If you believe your content was removed in error, you may submit a written counter-notice. This must include:
- Your contact information
- Identification of the removed content
- A statement under penalty of perjury that the removal was a mistake
- Your consent to jurisdiction in the applicable legal venue
Troxum reserves the right to restore content at our discretion, but only if it does not violate applicable law or this policy.
6. Policy Updates
This policy may be revised periodically to reflect changes in law or business operations. We encourage all users and creators to review this page regularly.
7. Contact Information
For IP concerns or general questions about this policy, please contact:
Email: support@troxum.com
Phone: +1 (681) 499-4037
Address: 3646 W Berridge Ln, Phoenix, AZ 85019, United States
Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)
Troxum is committed to protecting creativity, originality, and fairness across all aspects of our business.
3646 W
Berridge Ln, Phoenix
AZ 85019
Open hours