Privacy Policy

Your privacy matters to us. This Privacy Policy explains how Troxum.com collects, uses, and protects your personal information when you visit or interact with our website.


1. Who We Are

Our website address is: https://troxum.com


2. Comments and User Submissions

When you leave a comment on our site, we collect the information shown in the comment form, along with your IP address and browser user agent to help detect and block spam.

If you use Gravatar, an anonymized string generated from your email address may be sent to the Gravatar service to check for an associated profile image. For details, see the Gravatar privacy policy. Once your comment is approved, your profile picture becomes publicly visible next to your comment.


3. Media Uploads

If you upload images to our website, we advise removing any embedded location data (EXIF GPS). Visitors may download and extract such data from uploaded images if present.


4. Cookies

We use cookies to improve user experience and site functionality. By using Troxum.com, you consent to the use of cookies as described below:

  • Comment Cookies: If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies will last for one year.
  • Login Cookies: When you log in, temporary cookies are created to store login information and screen display preferences. Login cookies expire after 2 days (or 2 weeks if "Remember Me" is selected), while screen options cookies remain for 1 year.
  • Article Cookies: Editing or publishing a post sets a cookie storing the article ID. This expires after 1 day.

You can manage cookie settings in your browser at any time.


5. Embedded Content from Third-Party Sites

Articles on Troxum.com may include embedded content (e.g., YouTube videos, product reviews, images). Such embedded content behaves exactly as if you visited the third-party website directly.

These sites may collect data, use cookies, embed tracking scripts, and monitor your interactions—especially if you are logged into an account with them.


6. Who We Share Your Data With

We do not sell or rent your personal data. If you request a password reset, your IP address may be included in the reset email to verify authenticity.


7. How Long We Retain Your Data
  • Comments: When you leave a comment, both the content and its metadata are stored indefinitely to recognize and approve future replies automatically.
  • Registered Users: If you create an account on Troxum.com, we store the personal details you provide in your user profile. You may view, update, or delete your information anytime (except your username). Administrators also have access for management and support purposes.

8. Your Rights Over Your Data

If you have an account or have left comments on our site, you may request:

  • A downloadable file containing the personal data we hold about you.
  • Erasure of your data, subject to legal or administrative retention obligations.

To submit such requests, please contact us at support@troxum.com.


9. Where Your Data May Be Sent

User comments may be screened through an automated spam detection service to enhance site security and maintain a safe browsing environment.


10. Contact Information

For any privacy-related inquiries, data access requests, or general questions, please contact us:

  • 📧 Email: support@troxum.com
  • 📞 Phone: +1 (681) 499-4037
  • 📍 Address: 3646 W Berridge Ln, Phoenix, AZ 85019, United States
  • 🕘 Support Hours: Monday to Friday, 9:00 AM – 6:30 PM (EST)

Thank you for trusting Troxum. We are committed to protecting your privacy and providing a secure online experience.

3646 W

Berridge Ln, Phoenix
AZ 85019

Open hours

Monday 9:00 a.m - 6:30 p.m
Tuesday 9:00 a.m - 6:30 p.m
Wednesday 9:00 a.m - 6:30 p.m
Thursday 9:00 a.m - 6:30 p.m
Friday 9:00 a.m - 6:30 p.m
Saturday 9:00 a.m - 6:30 p.m

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