Welcome to Troxum.com. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our site, you agree to comply with and be bound by the terms stated below. If you do not agree, please do not use our website.
1. About Us
Troxum is an online store offering a variety of consumer goods and custom-designed products.
Business Name: Troxum Store
Website: https://troxum.com
Email: support@troxum.com
Phone: +1 (681) 499-4037
Address: 3646 W Berridge Ln, Phoenix, AZ 85019, United States
Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)
2. Eligibility
By using Troxum.com, you confirm that you are at least 18 years old, or using the site under the supervision of a parent or legal guardian. You agree to provide accurate information when placing orders or creating an account.
3. Orders & Payment
All purchases made through Troxum.com are subject to our Shipping, Return, and Refund Policies. When you place an order, you agree that:
- All information provided is accurate and complete.
- You authorize us to charge your selected payment method for the total amount.
- We reserve the right to cancel or limit orders at our discretion (e.g., suspected fraud or pricing error).
4. Pricing & Availability
Prices are displayed in USD and are subject to change without notice. We strive to maintain accurate product listings, but in rare cases, items may be incorrectly priced or described. We reserve the right to correct such errors and cancel affected orders if necessary.
5. Shipping
Our shipping policies, delivery timelines, fees, and regional restrictions are outlined on our Shipping Policy page.
6. Returns & Refunds
Returns must meet the criteria outlined in our Return Policy. Refunds are processed per our Refund Policy. We reserve the right to reject returns that do not meet these standards.
7. Intellectual Property
All content on Troxum.com, including images, text, graphics, product designs, and branding, is the property of Troxum or its content suppliers. You may not copy, reproduce, or distribute any content without prior written consent.
8. User Behavior
When using our site, you agree not to:
- Violate any laws or third-party rights
- Submit false or misleading information
- Transmit any viruses, malware, or harmful code
- Attempt to access secured portions of the site without authorization
Violation of these rules may result in the suspension or termination of your access.
9. Limitation of Liability
To the fullest extent permitted by law, Troxum shall not be liable for:
- Any indirect, incidental, or consequential damages
- Losses resulting from unauthorized access to your account
- Delays or failures beyond our control (e.g., shipping delays, third-party issues)
Our total liability for any claim shall not exceed the amount you paid for the product.
10. Disclaimer
All products and services on Troxum.com are provided “as-is” without warranties of any kind, unless otherwise stated in writing. We do not guarantee that the website will be error-free, secure, or continuously available.
11. Third-Party Links
Our site may include links to external websites. Troxum is not responsible for the content, terms, or privacy practices of those sites.
12. Termination
We reserve the right to terminate or restrict your access to Troxum.com at any time for violating these Terms, applicable laws, or for any reason at our discretion.
13. Updates to These Terms
We may revise these Terms and Conditions at any time. Changes will be posted on this page with the updated “Effective Date.” Continued use of the website after changes constitutes your acceptance.
14. Contact Us
If you have any questions about these Terms, please reach out:
📧 Email: support@troxum.com
📞 Phone: +1 (681) 499-4037
📍 Address: 3646 W Berridge Ln, Phoenix, AZ 85019, United States
🕘 Support Hours: Monday – Friday, 9:00 AM – 6:30 PM (EST)
By using Troxum.com, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
3646 W
Berridge Ln, Phoenix
AZ 85019
Open hours